[% USE Number.Format -%] [% other_categories_formatted = other_categories | format_number; -%] [% extra_js = [ version('/vendor/chart.min.js'), version('/js/dashboard.js') ] -%] [% INCLUDE 'header.html', title = loc('Dashboard'), bodyclass => 'dashboard fullwidthpage' %]

[% loc('Dashboard') %] – [% body.name %]

[% IF body.send_method.match('Email') OR body.send_method == '' %]

Email delivery

Along with most UK councils, [% body.name %] receives reports from FixMyStreet.com via email; you can see a full list of the email addresses we send reports to at the bottom of this page.

Integration with back end systems

[% body.name %] is not currently taking advantage of FixMyStreet Pro, to create efficiencies and make savings. By submitting reports directly into your asset management system or CRM, FixMyStreet Pro can reduce duplication and re-keying costs.

The FixMyStreet Pro integration will create a two way flow of information and significantly improve the customer journey whilst encouraging citizens to engage with you digitally.

Ask questions

Contact us

Schedule a
one-to-one demo

Request a demo

See FixMyStreet Pro for yourself

Try our live demo
[% END %]

[% BLOCK gb %] [% IF group_by == new_gb %] [% text %] [% ELSE %] [% text %] [% END %] [% END %]
[% FOR k IN rows %] [% IF group_by == 'state' %] [% ELSE %] [% END %] [% END %]
[% prettify_state(k) %][% k or loc('Website') %][% grouped.$k.total OR 0 %]
  • [% loc('Group by:') %]
  • [% INCLUDE gb new_gb='category' text='category' %]
  • [% INCLUDE gb new_gb='device' text='device' %]
  • [% INCLUDE gb new_gb='state' text='state' %]
  • [% loc('Export CSV preview (100 rows)') %]

[% tprintf( loc('How responsive is %s?'), body.name ) %]

[% loc('Average time between a problem being reported and being fixed, last 100 reports.') %]

[% FOR line IN top_five_bodies %] [% END %]
[% line.name %][% tprintf(nget("%s day", "%s days", line.days), line.days) %]
[% body.name %][% tprintf(nget("%s day", "%s days", body_average), body_average) %]
[% loc('Overall average') %][% tprintf(nget("%s day", "%s days", average), average) %]

[% tprintf( loc('Most popular categories in %s'), body.name ) %]

[% loc('Number of problems reported in each category, in the last 7 days.') %]

[% FOR line IN top_five_categories %] [% line_count = line.count | format_number ~%] [% END %]
[% line.category %][% tprintf(nget("%s report", "%s reports", line.count), decode(line_count)) %]
[% loc('Other categories') %][% tprintf(nget("%s report", "%s reports", other_categories), decode(other_categories_formatted)) %]
[% IF body.send_method.match('Email') OR body.send_method == '' %]

How FixMyStreet Pro helps other councils

Case study

East Herts District Council

FixMyStreet Pro plays beautifully with Yotta’s Mayrise system, with two-way integration extending the power of both services.

Case study

Bristol City Council

Bristol have put FixMyStreet at the heart of their anti-litter campaign, and are involving many citizens in their work.

[% END %]

[% tprintf( loc('Where we send %s reports'), body.name ) %]

[% IF body.send_method == 'Refused' %]

[% tprintf( loc('%s currently does not accept reports from FixMyStreet.'), body.name) %]

[% loc('If you’d like to discuss this then get in touch.') %]

[% ELSIF body.send_method == 'Noop' %]

[% tprintf( loc('Reports are currently not being sent to %s.'), body.name ) %]

[% ELSIF NOT body.send_method.match('Email') AND body.send_method != '' %]

[% tprintf( loc('Reports to %s are currently sent directly into backend services.'), body.name) %]

[% ELSE %]

[% loc('We currently send all reports to the email addresses below.') %]

[% WHILE ( cat = live_contacts.next ) %] [% END %]
[% loc('Category') %] [% loc('Contact') %]
[% cat.category_display | html %] [% cat.email | html %]

[% loc('If you would like to change either the categories or the contact emails above then get in touch.') %]

[% loc('Did you know that if you used the approved open standard Open311 you could send reports directly into your own backend services – and get much more control over what additional information you request?') %]

[% loc('If that’s new to you, take a look at our simple Open311 primer to see what you need to do to get up and running in a few days.') %]

[% END %]

Ask questions

Contact us

Schedule a one-to-one demo

Request a demo

See FixMyStreet Pro for yourself

Try our live demo
[% INCLUDE 'footer.html' %]