[% USE date(format = c.cobrand.bin_day_format) %]
[% SET pboro_staff_request = ( NOT waste_features.request_disabled ) AND c.user_exists AND (c.user.is_superuser OR (c.user.from_body AND c.user.from_body.name == "Peterborough City Council")) %]
[% UNLESS waste_features.report_disabled %]
[% IF unit.report_open %]
A [% unit.service_name FILTER lower %] collection has been reported as missed
[% IF unit.report_open.report %] – check status[% END %]
[% ELSIF unit.report_locked_out %]
[%~ IF unit.report_locked_out.join(', ').match('NO ACCESS - street') %]
There is no need to report this as there was no access to your property, your collection has been rescheduled.
[%~ ELSIF unit.report_locked_out.join(', ').match('ON DAY PRE 5PM') %]
[%~ IF c.user.from_body OR c.user.is_superuser %]
Please call through to Aragon to see if they can return to collect, if not
[% ELSE %]
The crew may still be in the area so before 5pm on collection day, to report a missed [% unit.service_name FILTER lower %] please call 01733 74 74 74.
[% END %]
[%~ ELSE %]
There was a problem with your bin collection
[%~ IF c.user.from_body OR c.user.is_superuser %]
([% unit.report_locked_out.join(', ') %])
[%~ END %], please call 01733 74 74 74 or email us at
ask@peterborough.gov.uk, quoting your collection address in the subject line.
Please note: we will not return to collect bins that have been recorded
by the crew as overweight, contaminated or bin not presented. For more
information please visit
https://www.peterborough.gov.uk/residents/rubbish-and-recycling/bin-waste-advice
[%~ END ~%]
[% ELSIF unit.report_allowed %]