[% email_summary = "There was a problem with your payment"; email_columns = 2; PROCESS '_email_settings.html'; INCLUDE '_email_top.html'; %] [% start_padded_box | safe %]

There was a problem with your payment

[% IF report.category == 'Bulky collection' %]

There was a problem taking payment for your [% report.title %]. No details have been saved for the booking.

Please contact 01733 747474 to start again; if you feel you will have difficulty with the auto payment system please advise the call handler at the start of the call.

[% ELSE %]

There was a problem taking payment for your [% report.title %]

Please contact the Customer Service Centre to try again.

[% END %] [% end_padded_box | safe %] [% WRAPPER '_email_sidebar.html' object = report %]

[% report.title | html %]

[% report.detail | html_para_email(secondary_p_style) %] [% END %] [% INCLUDE '_email_bottom.html' %]