[% reference = problem.get_extra_metadata('customer_reference') ~%] [% unit_type = problem.get_extra_field_value('unit_type') ~%] [% column_no = problem.get_extra_field_value('column_no') ~%]

Council ref: [% reference OR problem.id %]

[% asset_id = problem.public_asset_id; IF asset_id %]

Asset ID: [% asset_id %]

[% END %] [% IF column_no %]

Column number: [% column_no %]

[% END %] [% IF unit_type %]

Unit type: [% unit_type %]

[% END %]